Privacy Policy

Information We Collect

We collect information you provide directly when placing an order, creating an account, or contacting us, including:

Name, company name, email address, and phone number
Billing and shipping addresses
Payment information (processed securely by our payment provider; we do not store full card numbers)
Order details and label specifications

How We Use Your Information

To process and fulfill your orders
To communicate about orders, shipping, and customer service
To maintain your account and order history
To send order confirmations and transactional emails
To comply with legal obligations

Information Sharing

We do not sell or rent your personal information. We share information only with service providers necessary to fulfill orders (shipping carriers, payment processors) or when required by law.

Data Security

We implement industry-standard safeguards to protect your information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure.

Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze site usage. You may disable cookies in your browser, though some features may not function properly.

We use Microsoft Clarity and Google Analytics to understand how visitors use our website, such as which pages are viewed and how the site is navigated, so we can improve it. Form fields are masked and payment card details are never recorded. Learn more in the Microsoft Privacy Statement.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. Account holders may also update information directly in their account settings.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the following rights regarding your personal information:

Right to know: You may request the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collecting it, and the categories of third parties with whom we share it.
Right to delete: You may request that we delete personal information we have collected from you, subject to certain legal exceptions (such as completing a transaction or complying with tax and record-keeping laws).
Right to correct: You may request that we correct inaccurate personal information we maintain about you.
Right to opt out of sale or sharing: You may direct us not to sell or share your personal information. As stated above, we do not sell or rent your personal information, and we do not share it for cross-context behavioral advertising.
Right to non-discrimination: We will not discriminate against you for exercising any of these rights.

To exercise any of these rights, contact us at (919) 249-7511 or through our contact form. We will verify your identity before fulfilling a request and will respond within the time required by law. You may also use an authorized agent to submit a request on your behalf.

Do Not Sell or Share My Personal Information

Panel Label Company does not sell your personal information for money, and we do not share your personal information with third parties for cross-context behavioral advertising. Analytics on this site are used only to understand and improve our own website.

We use Google Ads conversion measurement. When you arrive from one of our ads, Google's tag uses cookies and basic device and page-visit data to tell us whether that ad visit led to an order. This is used only to measure and improve our own ads. You can limit ad personalization at Google Ad Settings or block cookies in your browser.

If you would still like to formally opt out of any future sale or sharing of your personal information, contact us at (919) 249-7511 or through our contact form with the subject "Do Not Sell or Share," and we will record and honor your request.

Contact

Panel Label Company Clayton, NC Phone: (919) 249-7511